Please read and ensure that you agree with the Terms of Use Policy before you participate in Unionlink, an eLearning initiative by CWU, FSU and Mandate Trade Unions. Participation in Unionlink training is deemed to be acceptance by you of the terms and conditions outlined below.

Terms of Use Policy

1. Unionlink is an online training platform owned by CWU, FSU and Mandate Trade Unions. The data you provide may be shared with your own union for the purposes of updating your membership details. Otherwise it will be used by Unionlink, i.e. the three unions, CWU, FSU and Mandate Trade Unions, solely for training and development purposes.
2. Use by minors: No minors under the age of 16 are permitted to create an account on Unionlink.
3. Unionlink uses technical advisers/service providers who will have access to the data you provide to Unionlink. The data you provide will be used by Unionlink and its collaborative partners and service providers for learning and development purposes and will not be shared with any other external third parties, without your express authority. Please see Unionlink’s Privacy Policy below for further details. Also please see your own union’s privacy policy www.cwu.ie; www.fsunion.org; www.mandate.ie
4.  Unionlink, or any of its owners and collaborative partners, is not responsible for the information contained on third party websites and by linking to them does not implicitly or explicitly endorse these websites or associated organisations.
5. Unionlink cannot assume responsibility for the presence of viruses, malware and/or spyware on third party linked websites encountered during the course. Guarding against malware and viruses is a common practice among users of computer technology and course participants must take full responsibility and apply their own precautions in this respect.
6. Guidance on the technology necessary to access course materials is provided in the course introduction and is available through your union. However, it is ultimately the participant’s responsibility to ensure they have access to the technology necessary for full participatory access (Broadband, PC, etc.).
7. Unionlink cannot support learners with problems opening files externally if they are caused by incompatible software and/or hardware.
8. Unionlink uses Moodle, a Virtual Learning Environment tool. Activities on Moodle are fully audited. Records are kept of when users access courses and resources along with a log of all communications such as forum posts, assignment submissions etc. These records are available to course tutors, course administrators and technical advisors within Unionlink and its collaborative partners. Moodle logs contain detailed information about user activity within each course, including the date and time of when course-specific information was viewed and/or updated, the address of the machine from which the access was made, the browser identification information and information about the referring web page.
9. As a course participant you undertake to abide by the following guidance in relation to course discussion forums and any other communications associated with Unionlink: “All communications must be of a professional and appropriate nature. It is considered advisable to desist from naming your employer in any context. All references to establishments or individuals must be of a professional and respectful nature”.
10. Users should not post personal or sensitive information to any part of Moodle, including course activities and blogs.
11. Unionlink reserves the right to terminate your access to its website and its services at any time and without due notice or prior notification.
12. Unionlink reserves the right to deny or retrospectively withdraw course approval for any breach of terms and conditions.
13. Unionlink reserves the right to cancel a course if a minimum number of participants has not enrolled for that course. We will endeavour to provide as much notice as possible in the event that a course has to be cancelled.
14. Unionlink is for use by CWU, FSU and Mandate Trade Union members and officials. On occasion permission access may be granted to other parties to view or access courses. Permission should be sought from Unionlink/the three unions for any reproduction, republication or retransmission.
15. Course participants may download (where made available) and/or print course materials and make copies of these for personal, educational and non-commercial use only.
16. While every effort has been made to ensure that course content is accurate and up to date at the time of dissemination it may be subject to later alteration or amendment.
17. Our privacy policy is published below. Please read this privacy policy fully and carefully and ensure that you accept all aspects before proceeding with your course.
18. Unionlink abides by a Data Retention Policy of a maximum of two years from the date of an individual’s last engagement with Unionlink.  However, any data shared by Unionlink with your own trade union is subject to your own Union data retention policy. Please consult your union (CWU, FSU, Mandate Trade Union) for this policy.
19. Any visitor can view the Unionlink website, but in order to participate in the online content and courses you must register for a personal account by providing personal details, such as membership number and by providing a password. You agree that you will never divulge or share access or your access information to your learner account with any third party for any reason. You agree to keep your password and any enrolment keys (codes) for specific courses secure.
20. You participate in our courses as an independent learner. While Unionlink endeavours to provide notice of all pertinent course completion details and requirements, it is your responsibility to complete all course requirements prior to course closure.
21. Communications sent to or received from third party service providers or other third parties are not endorsed, sponsored or approved by Unionlink in any manner, unless expressly stated otherwise.
22. Changes and/or updates to these Terms of Service will be automatically notified to users upon login / re-login to the system.

Disclaimer

Please note that while every effort is made to ensure the content is accurate, Unionlink does accept liability for any loss resulting from inaccuracies or errors contained therein, furthermore the content does not provide a legal interpretation of any of the referenced Acts. At all times you should refer your concerns to the relevant union representative for further guidance.

Should you have any disputes with your employer you should get in touch with your union representative at the earliest opportunity as generally there is a time limit of six months maximum to refer a case to a third party as appropriate.

Get in touch with your union if you want more information or if you need our help, advice, or representation.