Available courses

CWU - Planning an AGM

The purpose of this course is to assist both the CWU Branch Secretary and the Chair to plan and deliver a successful AGM. The Union’s rule book lays down some criteria that must be followed when holding and AGM and this will be referred to during the course.


CWU - Role of the Rep


The CWU is Ireland's premier union for the postal, telecommunications and call centre sectors and has a proven track record in representing members' interests. To do this we need well trained Union Representatives.


This course, My Role as a Union Representative, is an important step in gaining an understanding of your role, how you fit into the union structure and the supports that are available to you.

This is an essential course for any new Representative or Activist in the union. 


CWU - Understanding Conference

This course has been designed to guide you on how CWU Biennial Delegate Conference (BDC) operates, which includes the lead up to conference and the running order of conference. It will help you to understand the purpose of conference and will give you a clear understanding of motions and union rules. You will also become aware of the democratic structures of the Union by understanding what is expected when voting and how debates should be conducted.


Effective Meetings for Reps

In this course, we will examine the purpose and various types of meetings that take place in a Union setting either informal or formal.

We will also examine how to organise an effective meeting from planning, running, review and follow up on action points.

We will see how standing orders work as well as how to take clear and concise minutes.


Industrial Relations

This course gives a brief overview of Industrial Relations.  It will help Union Representatives at all levels to better understand the industrial relations system in Ireland, including the Workplace Relations Commission and the Labour Court.

 

Mandate - Role of the Rep


Mandate has a proven track record in representing members' interests. To do this we need well trained Union Representatives.


This course, My Role as a Union Representative, is an important step in gaining an understanding of your role, how you fit into the union structure and the supports that are available to you.

This is an essential course for any new Representative or Activist in the union. 


Mandate - Understand Conference

The course has been designed to guide you on Mandate’s Conference Management and on understanding the Running of the conferences. It will help you to understand the purpose and process of the Conference and by the end of it, you should be able to understand the various aspects of Motions and Alterations to Union Rules. You will also aware of the democratic structures of the Union. We will look at how a Motion should be worded and you will be made aware of who you address the motion to. Finally, the course will help you to understand what is expected when voting and how debates should be conducted.


Organise and Recruit

Completion of the course is an important step in gaining an understanding of how you can effectively recruit and organise members and the supports that are available to you.

This is an essential course for trade union activists/representatives.  It may also be useful for you to complete the course 'Your Union and You' which gives an overview of the advantages of being a member of a trade union, so that you can explain these benefits to your colleagues and potential members.



The General Data Protection Regulations

This short online course on the General Data Regulations (GDPR) 2018 aims to support our Workplace Representatives and give you an awareness of the responsibilities, which are now associated with the processing of personal sensitive data. By the end of the course, you will have a general awareness about how the legislation may impact on your role as a Workplace Representative, the rights of individuals with regards their personal data and the responsibilities of Data Controllers in relation to the processing. You will also learn the rights of accessing data, destruction of data, retention and complying with legislation in regards data breaches. 

You must complete 100% of the course to receive the certification. 

Call to Action

Taking Action is an important step in gaining an understanding of Trade Unions and  how you can participate in union activities

This course has been designed specifically for union members who wish to become more active in their union.


Climate Justice

Hello and welcome to our course on Climate Justice!  

I’m sure by now, you are all well aware of the climate crisis. However, what may be less known is the impact it is going to have on human life. 

This course aims to illustrate the physical, political and economic consequences of our failed action and how it disproportionately falls on those already most vulnerable. We then examine the concept of a just transition which was popularised and led by the International labour movement and Ireland’s ambition in moving from the biggest polluter to a leader in climate action. 

Finally, this is a constructive topic and includes advice on how we can each do our bit to minimise the global crisis. It covers a broad range of tips so regardless of your lifestyle, or time, there is something for everyone!


CWU "Your Union and You"

Your Union and You is an important step in gaining an understanding of Trade Unions and their relevance for members. 

This course has been designed specifically for CWU  members in the Postal, Courier, Call Centre and Telecoms sectors and introduces you to your union the Communications Workers' Union.

The CWU has over 14,000 members and is the premier union for the communications sector.


Political Economy

Welcome to our course Understanding Political Economy, designed as a brief overview of a complex and essential topic. We believe that understanding how the economy works is essential knowledge for any trade union activist.

Sexual Harassment in the Workplace

The purpose of this course is to create a greater awareness of sexual harassment in the workplace and its impact on members. We will also focus on what members should do if they are confronted with this issue as well as the supports available to them.


Understanding Trade Unions

Understanding Trade Unions is an important step in gaining an insight into the Trade Union movement, its purpose and its relevance for members. 

This course has been designed specifically for new and non-members so that they get a better understanding of how trade unions work.


Whistle Blowing

This course sheds light on the protections and support available for whistle blowers and examines some of the legislative provisions covering this area.
Teacher: Imelda Wall

CWU Microsoft Teams

Welcome to this course on Microsoft Teams which facilitates remote working.

This course will take you through the basics of how to use Teams such as messaging, video and audio calls, sharing files and other functions.

FSU OneDrive Training Module 1

This short training course will introduce you to Microsoft OneDrive; a cloud storage space that can be accessed online and allows users to store and protect files.

FSU Sector - Module 1 Teams Course

Welcome to Module 1 of the Microsoft Teams course specially designed by FSU. This course is for Sector Committee members.

FSU Sector: Module 2 Teams Course

Welcome to Module 2 of the FSU Microsoft Teams Course. This course is for FSU Sector Committee Members. Please make sure you have completed Module 1 before you attempt Module 2. 

FSU Sector: Module 3 - Microsoft Teams Course

This course is for FSU staff who have completed modules 1 and 2 of Microsoft Teams and who want to learn about some of the finer features. 

FSU WAP Requisition Training

This short course will instruct you on how to create a new requisition for payment of an invoice

Getting to know your Computer

Before you use a computer it seems quite daunting - but don't worry. It is just a collection of tools that are actually quite simple to use once you get the hang of it.

Once you understand the basics then the computer is a powerful tool to make your life easier - and once you've finished  you will be well on the way to doing just that.

In this course we will learn about the basic layout of the computer, its key components and how to make it do what we want it to do. 


How to use Skype

With many being isolated at home it can be difficult to stay in touch with family and friends. It is very important for us to be able to maintain social contact and in this course, we are going to show you how to use Skype. We will tell you how to download Skype and how to make the most of it.


This is a beginner's course so we will only be using the basic functions of Skype that are free to users.


Staff FSU: Module 1 - Microsoft Teams Course

Welcome to Module 1 of the Microsoft Teams course designed by FSU. This course is for FSU staff only.

Staff FSU: Module 2 - Microsoft Teams Course

Welcome to Module 2 of the FSU Microsoft Teams Course. This course is for FSU Staff. Please make sure you have completed Module 1 before you attempt Module 2. 

Staff FSU: Module 3 - Microsoft Teams Course

This course is for FSU staff who have completed modules 1 and 2 of Microsoft Teams and who want to learn about some of the finer features. 

Zoom -The Basics

Zoom is a cloud-based video conferencing platform that members can use for virtual meetings using video, audio, or both. 

Members can also use Zoom to stay in touch with family and friends in groups or for one on one get-togethers. In this course, we are going to show you how to use Zoom for meeting purposes. We will tell you how to download Zoom and how to make the most of it.


This is a beginner's course so we will only be using the basic functions of Zoom.