List of active policies
|Terms & Conditions||Site policy||Authenticated users|
|Cookies Policy||Site policy||Authenticated users|
Terms for using this website
- Unionlink is an online training platform owned by CWU, FSU and Mandate Trade Unions. The data you provide may be shared with your own union for the purposes of updating your membership details. Otherwise it will be used by Unionlink, i.e. the three unions, CWU, FSU and Mandate Trade Unions, solely for training and development purposes.
- Use by minors: No minors under the age of 16 are permitted to create an account on Unionlink.
- Unionlink, or any of its owners and collaborative partners, is not responsible for the information contained on third party websites and by linking to them does not implicitly or explicitly endorse these websites or associated organisations.
- Unionlink cannot assume responsibility for the presence of viruses, malware and/or spyware on third party linked websites encountered during the course. Guarding against malware and viruses is a common practice among users of computer technology and course participants must take full responsibility and apply their own precautions in this respect.
- Guidance on the technology necessary to access course materials is provided in the course introduction and is available through your union. However, it is ultimately the participant’s responsibility to ensure they have access to the technology necessary for full participatory access (Broadband, PC, etc.).
- Unionlink cannot support learners with problems opening files externally if they are caused by incompatible software and/or hardware.
- Unionlink uses Moodle, a Virtual Learning Environment tool. Activities on Moodle are fully audited. Records are kept of when users access courses and resources along with a log of all communications such as forum posts, assignment submissions etc. These records are available to course tutors, course administrators and technical advisors within Unionlink and its collaborative partners. Moodle logs contain detailed information about user activity within each course, including the date and time of when course-specific information was viewed and/or updated, the address of the machine from which the access was made, the browser identification information and information about the referring web page.
- As a course participant you undertake to abide by the following guidance in relation to course discussion forums and any other communications associated with Unionlink: “All communications must be of a professional and appropriate nature. It is considered advisable to desist from naming your employer in any context. All references to establishments or individuals must be of a professional and respectful nature”.
- Users should not post personal or sensitive information to any part of Moodle, including course activities and blogs.
- Unionlink reserves the right to terminate your access to its website and its services at any time and without due notice or prior notification.
- Unionlink reserves the right to deny or retrospectively withdraw course approval for any breach of terms and conditions.
- Unionlink reserves the right to cancel a course if a minimum number of participants has not enrolled for that course. We will endeavour to provide as much notice as possible in the event that a course has to be cancelled.
- Unionlink is for use by CWU, FSU and Mandate Trade Union members and officials. On occasion permission access may be granted to other parties to view or access courses. Permission should be sought from Unionlink/the three unions for any reproduction, republication or retransmission.
- Course participants may download (where made available) and/or print course materials and make copies of these for personal, educational and non-commercial use only.
- While every effort has been made to ensure that course content is accurate and up to date at the time of dissemination it may be subject to later alteration or amendment.
- Unionlink abides by a Data Retention Policy of a maximum of two years from the date of an individual’s last engagement with Unionlink. However, any data shared by Unionlink with your own trade union is subject to your own Union data retention policy. Please consult your union (CWU, FSU, Mandate Trade Union) for this policy.
- Any visitor can view the Unionlink website, but in order to participate in the online content and courses you must register for a personal account by providing personal details, such as membership number and by providing a password. You agree that you will never divulge or share access or your access information to your learner account with any third party for any reason. You agree to keep your password and any enrolment keys (codes) for specific courses secure.
- You participate in our courses as an independent learner. While Unionlink endeavours to provide notice of all pertinent course completion details and requirements, it is your responsibility to complete all course requirements prior to course closure.
- Communications sent to or received from third party service providers or other third parties are not endorsed, sponsored or approved by Unionlink in any manner, unless expressly stated otherwise.
- Changes and/or updates to these Terms of Service will be automatically notified to users upon login / re-login to the system.
Please note that while every effort is made to ensure the content is accurate, Unionlink does accept liability for any loss resulting from inaccuracies or errors contained therein, furthermore the content does not provide a legal interpretation of any of the referenced Acts. At all times you should refer your concerns to the relevant union representative for further guidance.
Should you have any disputes with your employer you should get in touch with your union representative at the earliest opportunity as generally there is a time limit of six months maximum to refer a case to a third party as appropriate.
Get in touch with your union if you want more information or if you need our help, advice, or representation.
General Statement from Unionlink
Unionlink respects your right to privacy and will not collect any personal information about you on this website without your clear permission. Any personal information which you volunteer will be treated with the highest standards of security and confidentiality, strictly in accordance with GDPR, i.e. the General Data Protection Regulations, May 2018. This Policy will be reviewed on a regular basis and may be modified.
Collection and Use of Personal Information
Upon registering with Unionlink you will be requested to provide personal details, such as membership number, email address, gender, employer. You may also be asked for information when you report a problem with the Website or seek support.
Unionlink may also collect data relating to your visits to the Website. Unionlink uses Moodle, a Virtual Learning Environment tool. Activities on Moodle are fully audited. Records are kept of when users access courses and resources along with a log of all communications such as forum posts, assignment submissions etc. These records are available to course tutors, course administrators and technical advisors within Unionlink and its collaborative partners. Moodle logs contain detailed information about user activity within each course, including the date and time of when course-specific information was viewed and/or updated, the address of the machine from which the access was made, the browser identification information and information about the referring web page.
You are responsible for keeping your password and enrolment keys confidential and secure.
Unionlink Data Retention Policy
Unionlink abides by a Data Retention Policy of a maximum of two years from the date of an individual’s last log-in with Unionlink. Upon expiry of a two year period of no activity on an account the personal details and activity logs of individuals will be deleted. Aggregate logs/reports of activity (e.g. number of users in employment groups, gender/age breakdown) may be kept.
It should be noted that any data shared by Unionlink with your own trade union, and which is used/retained by your Union, is subject to your own Union data retention policy. Please consult your union (CWU, FSU, Mandate Trade Union) for this policy.
Collection and Use of Technical Information
Technical details in connection with visits to this website are logged for statistical purposes.
Two cookies are used by this site.
The essential one is the session cookie, usually called MoodleSession. You must allow this cookie into your browser to provide continuity and maintain your login from page to page. When you log out or close the browser this cookie is destroyed (in your browser and on the server).
The other cookie is purely for convenience, MOODLEID. It just remembers your username within the browser. This means when you return to this site the username field on the login page will be already filled out for you. It is safe to refuse this cookie - you will just have to retype your username every time you log in.
We do not currently use any analytics.
All information is stored on our secure servers. Whilst we will do everything to protect the security of your information, we cannot guarantee that unauthorised third parties will not be able to breach our security measures. You acknowledge that you provide your information to us at your own risk.
Unionlink has security measures in place to protect the loss, misuse and alteration of the information under our control. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while Unionlink strives to protect all users’ personal information, Unionlink cannot ensure or warrant the security of any information transmitted to Unionlink and users do so at their own risk. Once Unionlink receives users’ transmissions, the best effort is made to ensure its security on the Unionlink system.”
Any user with a data request (send a copy of my data - or - delete all my data) should make a 'Subject Access Request" - by clicking into their profile and choosing "Data requests"
What are cookies
Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Site or a third-party to recognize you and make your next visit easier and the Site more useful to you. Essentially, cookies are a user’s identification card for the Moodle servers. Web beacons are small graphic files linked to our servers that allow us to track your use of our Site and related functionalities. Cookies and web beacons allow us to serve you better and more efficiently, and to personalize your experience on our Site.
Cookies can be “persistent” or “session” cookies.
When you use and access the Site, we may place a number of cookies files in your web browser.
We use both session and persistent cookies on the Site and we use different types of cookies to run the Site:
· Yes - Essential cookies. Necessary for the operation of the Site. We may use essential cookies to authenticate users, prevent fraudulent use of user accounts, or offer Site features.
· No - Analytical/performance cookies. Allow us to recognize and count the number of visitors and see how visitors move around the Site when using it. This helps us improve the way the Site works. We do NOT use analytics cookies.
· Yes - Functionality cookies. Used to recognize you when you return to the Site. This enables us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).
· No - Targeting cookies. Record your visit to the Site, the pages you have visited, and the links you have followed. We will use this information to make the Site and the more relevant to your interests. We may also share this information with third parties for this purpose. We do NOT use targeting cookies.
To view a list of Moodle cookies, please read our Cookies Table below
In addition to our own cookies, we do not currently, but may in future also use various third-party cookies to report usage statistics of the Site and refine marketing efforts.
· Tracking cookies. Follow on-site behaviour and tie it to other metrics allowing better understanding of usage habits.
· Optimization cookies. Allow real-time tracking of user conversion from different marketing channels to evaluate their effectiveness.
· Partner cookies. Provide marketing conversion metrics to our partners so they can optimize their paid marketing efforts.
To view a list of third-party cookies that we use, please view our Cookies table.
What are your choices regarding cookies
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use some or all of the features we offer. You may not be able to log in, store your preferences, and some of our pages might not display properly.
The tables below list some of the internal and third-party cookies we use. As the names, numbers, and purposes of these cookies may change over time, this page may be updated to reflect those changes. For more information on how we use these cookies, please refer to our Cookies Policy.
Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
Registers a unique ID that is used to generate statistical data on how the visitor uses the website.